Due to a high volume of orders and COVID-19 restrictions, your order may take up to 10 business days (excluding weekends) to ship. If you placed an order 15 calendar days ago and have not received a shipping notice, please contact customer service to track your order's status. E-mails may take 2-3 days for a response due to high volume. Please be assured we are doing everything we can to get your order to you so you can start training in a timely fashion. Stay safe and healthy!